Patient FAQ

What should I bring with me?

  • Please have your insurance card and identification available. The registrar will then review your pre-admission information and complete the check-in process, including collecting any co-payments or deductibles as indicated by your insurance benefits. Please be prepared to cover these expenses prior to surgery.
  • Arrange for cash or a check to be held by friends or family waiting for you in case a prescription is written and needs to be filled at a pharmacy after you are discharged.
  • Leave your valuables, including jewelry and watches, at home.
  • Do not wear contact lenses or make-up.
  • If you are taking prescription and/or over-the-counter medications, vitamins, or herbal supplements, please bring a complete list containing the dosage(s) or the actual medicine bottles.
  • If you are being admitted to the hospital after surgery, bring prescription medications in original pharmacy containers.
  • If you received a packet of information and forms from your doctor, please bring this packet with you.

How long do i have to wait for an appointment?

  • Patients can recieve and appointment within 24 hours of the call. 

How often is Dr. Killam in the clinic?

  • Dr. Killam is in the clinic Tuesday and Thursday afternoons. 

When Dr. Killam is not in the clinic who do I see?

  • Darnell Morgan PA 
  • Yolanda Williams PA

Does the clinic accept my insurance?

  • Doc on the Bay accepts most major insurances. Click for a full list of insurances. 

Why is better to have a board certified Internal Medicine doctor as my PCP?

  • Board ceritified physicians are required to complete a certain amount of contiuing education. Increasing the physicans knowledge and providing a certain amount of accountability. 

Does the clinic accept walk-ins?

  • Walk-ins are always welcome. 

How do I obtain my medical records?

  • We provide all medical records. The fee is $25 for the first 25 pages and .25 cents a page after that. 

Contact Us

Office Hours
Monday:08:00 AM - 7:00 PM
Tuesday:08:00 AM - 7:00 PM
Wednesday:08:00 AM - 7:00 PM
Thursday:08:00 AM - 7:00 PM
Friday:08:00 AM - 7:00 PM
Saturday:Closed
Sunday:Closed